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The Policies

The Beerded Beard Co. currently accepts payment via Pay Pal, credit cards and debit card. All orders are final and no refunds will be granted once the order has been placed and payment confirmed. We take your privacy and security very seriously. Please see our Privacy Policy below for more information.

The Beerded Beard Company does not accept any returns or exchanges and refunds are only given in instances where there is something physically wrong with the product or they are lost/damaged in shipment. Please make sure you really want to buy our products before you hit that button. Just to clarify, not liking how the products smell is not cause for a refund. Fragrance is subjective. This means not everyone perceives odors in exactly the same way. Hops are a pungent, funky little flower. If you don’t love the smell of hops, don’t order our products. All of our products leave our workshop in exactly the way nature, and our artisans intended. Should you attempt to claim they’re “bad” or “off” when you receive them you will lose the battle. All sales are final.

In the unlikely case that an item is lost or damaged during shipment we will work directly with you to make it right. After all, we don’t want you or your beard to go without the joy of The Beerded Beard Company’s products.

We ship to customers all over the world and we offer several different options to our customers when it comes to how they choose to have their orders sent to them.

Your item(s) will be shipped within 1-3 business days unless otherwise noted. Should a delay in shipment be necessary we will let you know as soon as we are aware. Most orders received before noon EST will be shipped out the same day. Otherwise they will be shipped out the following day.

All items are shipped via USPS First Class Mail unless otherwise noted. Upgrades are available by request only. Tracking information is sent electronically at the time of shipment using the email address that was supplied when the order was placed. Please allow at least 24 hours after you have placed your order before contacting us about your shipment.

We are happy to ship directly to a giftee as well as include a personal note as requested. Please leave this information in the note at checkout.

We make every effort to use recycled shipping materials when available. We never use Styrofoam packing peanuts and all of our packing materials are recyclable.

SHIPPING TIMES

While packages generally arrive MUCH SOONER you should typically allow for 1-2 weeks for domestic delivery and 4-5 weeks for international shipments before resending/refunding for non-delivery. Thank you for your understanding. The postal service can be a sticky wicket.

If we receive your order before noon M-F we’ll do our best to make sure it gets shipped out that same day. If we receive you order after noon M-F or during the weekend it will be shipped out the next available shipping day.

Please be aware that shipping around any major holiday can prove very unpredictable. Priority upgrades are recommended to insure faster delivery times.

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This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customise the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: sales@beerdedbeard.com
By Phone: (216) 906-0590
We reserve the right to make changes to this policy. Any changes to this policy will be posted.

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The following information has been included on our website because guys much smarter than us wearing suits told us it would be in our best interest to do so.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Beerded Beard Company’s relationship with you in relation to this website.

The term ‘The Beerded Beard Company’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 4809 Behrwald Ave., Cleveland, OH  44144. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without The Beerded Beard Company’s prior written consent.